To request a return, use the online form to the right,
or send us an eMail: here.
Monday – Friday: 8:30 a.m. – 6:00 p.m. PT
The following information is needed to authorize your return:
– Customer name
– Account number
– Infinity Micro Order Confirmation number.
– Item serial number(s)
– Nature of the problem
All Sales Are Final, Infinity Micro accepts returns on some merchandise from select manufacturers within 7 days with a 15% Restocking fee for exchange only. Original shipping and handling charges are not refunded on returned items. Customers are responsible for all shipping charges on items returned to Infinity Micro.
Returns within 7 days from the invoice date may be accepted for repair or replacement at Infinity Micro’s discretion. Please be aware that specific manufacturers have more restrictive return policies.